JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias.Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page. 2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3.On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device.On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox.May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. You can also get this prompt if your Microsoft account has been deleted for some reason. One easy way to fix this issue is to use the correct account type while logging in.We would like to show you a description here but the site won’t allow us.Jun 29, 2020 · I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work. Aug 22, 2023 · JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias. So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it.To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ...Jan 12, 2023 · Generally speaking, the OOBE screen will give you the option to choose whether you want to use your personal account or your organisation's account. Note: This does occur if you are logged into OOBE as a personal account under the organization mode, and I have tested this if you select organisation in the OOBE screen. This message will appear. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one." What do I do? By the way, I have no idea what I'm supposed to enter in the "Tags ...Aug 14, 2021 · Microsoft won't accept password a second time. I just got a new computer. I'm trying to sign into my Microsoft account via my computer but it won't let me. I've changed my password several times. It'll accept a new password and when I go to sign in, it'll accept the password the FIRST TIME. Then it gives me a "give us the password a second time ... Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account. The person mistyped the email address. Retyped the correct email address. The person did not access the account (WITH A BROWSER) within 365 days.On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ... Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices, and you can select any of them for sending and receiving email. If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open SettingsThe reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in.JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias.Microsoft Account doesn't exist. So you know how if you go to settings on your pc you can see the Microsoft account you use for the pc. Well the Microsoft account i use for the pc is *** Email address is removed for privacy *** but when i go to sign into it it says that that account doesn't exist so then I try to make an account with that email ...I can't sign in to my Microsoft account I've forgotten my Microsoft account password. If you forgot your Microsoft account password, follow these steps. Select... Account locked. If you get a message from Microsoft that says your account is locked, use our automated self-help to... Account doesn't ...How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.Jun 29, 2020 · I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work. In reply to Greg Carmack's post on March 9, 2022. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. I decided to created another new Email account and start switching the good email to the new account because ...Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.It looks like this isn't a Microsoft account. Try another email address or sign up for a new one. It definitely is an Office 365 account that was being used to log in in the previous computer. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3. Jun 29, 2020 · I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work. A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. In a nutshell, you can fix it by doing this on the remote system you want to connect to. Right-click Start button, choose Run. Type in the command below, but use your Microsoft Account email address instead of the example: runas /u:MicrosoftAccount\[email protected] winver. Provide your Microsoft Account password when prompted.Apr 16, 2018 · The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in. A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. Tips: You can use any phone number to request the security code. The phone number doesn't need to be associated with your account.. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages.Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Aug 22, 2023 · JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias. Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page. On a different device, open your web browser and navigate to the URL displayed in Minecraft. Enter the code displayed in Minecraft and click Next. Enter the email address, phone number, or Skype username for your Microsoft account and click Next. Once you are signed in, Minecraft will display a welcome message.If you forgot your Microsoft account email address or you signed in and got the error message, That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Username lookup. Check products or services. Check if closed.Jun 18, 2022 · Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.. Apr 6, 2016 · If you do not want to or need to install the Office suite, sign first in to OneDrive Personal with your personal MS account if you have one or want to create one. When done and personal OD is set up if it is needed, open the Run dialog with WIN+R and enter the following command: Code: If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.In a nutshell, you can fix it by doing this on the remote system you want to connect to. Right-click Start button, choose Run. Type in the command below, but use your Microsoft Account email address instead of the example: runas /u:MicrosoftAccount\[email protected] winver. Provide your Microsoft Account password when prompted.Aug 10, 2022 · The only way that gets back your account is to fill out the account recovery form and provide any information you have ever used.After the verification is passed, the account department will contact you to recover it. Here are some tips that may help you successfully pass the verification. (It will be helpful if you use a device, you previously ... Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Jun 18, 2022 · Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.. If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open SettingsI am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one." What do I do? By the way, I have no idea what I'm supposed to enter in the "Tags ...Like here in the Philippines they will accept numbers like +63925 which is owned by Globe Telecommunications but not +63961 which is owned by Smart Communications. So to answer your question, it's probably because of your sim card or phone number. Thanks with regards, Miguel De Leon. 4 people found this reply helpful.Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command.A Gmail address used with a Microsoft Account is merely a login ID for the Microsoft Account - no more - no less. #2 - An email address can get deleted under two scenarios a) the account itself was closed which if that was the case, you would have a 30-60 day window to cancel the closure (depending on the option selected when the account was ...This content can help you with your work or school account, which is the account provided to you by your organization (for example, [email protected]). If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, [email protected]), see Turning two-step ...To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ...May 11, 2019 · Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook. If it is a folder from his consumer OneDrive, you need to sign in with Microsoft account (the account signed up ourselves, it can be Outlook, Hotmail, Gmail and other email address). The OneDrive in Office portal is OneDrive for Business. It is personal sites for Office 365 users. We need to use work/school account (the account created by admin ...Report abuse. Sounds as though your friend may need to check their privacy settings to make sure that they don't have multiplayer blocked. They can sign in with their Microsoft account to review and change their settings online. 84 people found this reply helpful. ·.We have answers. A Microsoft account does not need a Microsoft email The email address used to sign into your Microsoft account can be from Outlook.com, Hotmail.com, Gmail, Yahoo, or other providers. Create a Microsoft Account.Dec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... If it is a folder from his consumer OneDrive, you need to sign in with Microsoft account (the account signed up ourselves, it can be Outlook, Hotmail, Gmail and other email address). The OneDrive in Office portal is OneDrive for Business. It is personal sites for Office 365 users. We need to use work/school account (the account created by admin ...This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ... If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed. Dec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... Microsoft Account doesn't exist. So you know how if you go to settings on your pc you can see the Microsoft account you use for the pc. Well the Microsoft account i use for the pc is *** Email address is removed for privacy *** but when i go to sign into it it says that that account doesn't exist so then I try to make an account with that email ...I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work.A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command.Aug 19, 2021 · The PC Microsoft account apparently doesn't realize the account is removed online. Do you know how it was removed? This doesn't just happen, it takes a process to delete it. Does it show the exact same email address at Settings > Accounts > Your Info? How about if you click the link there to Manage My Microsoft Account, where does it go? May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed.2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3.Microsoft Account doesn't exist. So you know how if you go to settings on your pc you can see the Microsoft account you use for the pc. Well the Microsoft account i use for the pc is *** Email address is removed for privacy *** but when i go to sign into it it says that that account doesn't exist so then I try to make an account with that email ...If you are able to sign in to your Microsoft account in the browser but cannot sign in to the Microsoft Store, you can use this procedure to repair and reinstall the Microsoft Store. Step 1: Check if doesn't have any corrupt files on the windows. 1-Right-Click on Start then click on Windows Powershell (admin)This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account.This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...Jul 3, 2020 · Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed. I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do.Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt exist.Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook.If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do ...May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ...To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsBased on the information I found in a similar thread in Power Automate community, you need to use Office 365 Outlook connector to sign in and connect to your work or school account. For your information: Power Automate Outlook.com - Invalid connection. Best regards, Dihao. -----------------------. * Beware of scammers posting fake support ...
As indicated in my original post, the email has NOT been mistyped. We go into Settings, Accounts and the MS email account auto populates. Then click on Manage and Enter and it indicates the account does not exist. We have also manually typed in the email into multiple MS account services and same thing. It does not even get to the password screen.. Does lowe
May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. It's when i try to log into windows via microsoft account instead of using a local account that I get the message. ... That Microsoft account doesn’t exist.Go to the Security basics page and sign in with your Microsoft account. Select More security options. Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. Follow the instructions. Note: As part of setting up this account, you’ll be given a QR code to scan with ...Dec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed. A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions.Use the tools: Sfc, Dism and Chkdsk. Press the keys Ctrl + Shift + ESC, click on File; Click Run new task. Check the option Create this task with administrative privileges; In the open field type cmd, then click OK. Run the following commands, one line at a time, followed by the Enter key: sfc /scannow.Nov 14, 2018 · During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the ... On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ... A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsIn the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem.Select the Microsoft Store Apps option and click Run the troubleshooter. After running the troubleshooter, any Microsoft account and app issues should be resolved, including the You need to fix your Microsoft account message. 2. Run the SFC scan. Press the Windows key + X and select the Windows PowerShell (Admin) option.2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3.Hello Emily_dal, Thank you for your posting. For your current issue, it’s better to try to clean up app caches first, reboot mobile, then switch to a different network to check if result is the same. Please kindly sign in web app on one computer to be sure you can still access your account and services. By the way, it’s recommended to keep ...If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ....
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